Raven HR Pty Ltd (ABN 68 664 430 559), ('Raven HR', ‘We’, ‘Our’ and ‘Us’) collects and handles personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (‘APPs’). Personal information includes information relating to you and your employees.

COLLECTION OF INFORMATION
The types of information Raven HR collects will depend on the nature of your dealings with Us. We will generally collect personal information about you when you:

• instruct Us to provide advice;

• visit its website;

• subscribe to a updates or to receive Our publications;

• information you provide directly to Us;

• attend a seminar; and

• engage in business dealings with Raven HR.

If you are a client or a subscriber to Raven HR mailing lists or online services, the personal information that will ordinarily be collected about you will include your name, business name, title, position, business address, email address and contact numbers.

INFORMATION COLLECTED VIA THE WEBSITE
When you visit the Raven HR website, a record of your visit is made which records the following information:

• your top level domain name;

• the date and time of your visit;

• the web pages you accessed;

• the documents you downloaded;

• the type of browser you are using, your server address and IP address, on a general and aggregate basis, in order to analyse the performance of the site.

This data is used completely anonymously or in aggregate, in order to determine the amount of people who visit Our website, the most frequently used sections of the site and to improve our services to you. This enables Us to continually update and refine the site. If you use any forms on the website to send an email to someone at Raven HR, a record will also be made of your email address.

The Raven HR website may contain links to other sites and Raven HR is not responsible for the privacy practices or policies of those sites.

COLLECTION OF INFORMATION IN THE ORDINARY COURSE OF BUSINESS
Raven HR may also collect information about you in the course of its business or providing services to you. This information can include (but is not limited to) your name, address, contact details, employer, position, business and occupation. This information may be collected through meetings, face to face interviews, business cards, seminars, emails, telephone calls and from third parties.

To provide you with advice, Raven HR may collect other personal information from you about you and your employees.

SENSITIVE INFORMATION

Raven HR will only collect sensitive information about you (e.g. information about your membership of a professional body) with your consent or if the collection is required or authorised or otherwise permitted under Australian law.

 

 

USE OF PERSONAL INFORMATION
Raven HR may collect, hold, use and disclose the information collected to:

• compile statistical data and to maintain its database;

• develop/improve its website;

• respond to any email inquiries;

• notify you of any upcoming direct marketing, training or other events;

• provide you with publications;

• manage quality control;

• manage systems administration;

• for compliance purposes;

• provide you or your organisation with advice;

• receive services from you or your employer;

• for employment purposes or to consider suitability of employment; and

• for other marketing purposes.

• provide services you have requested.

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Raven HR, will not use or disclose your personal information for any other purpose which is not related (or in the case of sensitive information, directly related) to the above purposes without your consent, unless otherwise authorised, required or permitted under Australian law.

 

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

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COOKIES

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of a website.

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Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

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DISCLOSURE OF YOUR INFORMATION

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, Raven HR may use your Personal Data to protect the rights, property or safety of our website, its clients or third parties.

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THIRD PARTIES

Raven HR does not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Raven HR, its customers or third parties or if required by law.

We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

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SECURITY

Raven HR endeavours to ensure the security, integrity and privacy of personal information submitted to our website, and periodically updates its security measures in light of current technologies.

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LINKS

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Raven HR is not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

 

UNSUBSCRIBE
If you no longer wish to receive information about Raven HR services, please send an email to the Raven HR Privacy Officer (contact@ravenhr.com.au) stating ‘Unsubscribe’ in the subject to advise that you do not wish to receive further information from Us.

 

CHANGE IN PRIVACY POLICY

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, at our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at contact@ravenhr.com.au and we will respond.